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Worman’s Mill Dental Group Online Patient Payment Policy

Agreement: By clicking the Pay Now to access our online payment portal, you acknowledge that you have read, understood, and agree to abide by the Wormans Mill Dental Group Online Patient Payment Policy.

Introduction: At Wormans Mill Dental Group, we are committed to providing our patients with convenient and secure payment options. Our online payment system allows patients to settle their bills for dental services quickly and easily. This policy outlines the procedures and guidelines for using our online payment platform.

Purpose: The purpose of this policy is to ensure clarity and transparency in the online payment process for our patients. By following these guidelines, patients can make payments confidently and securely.

Policy Statement:

  1. Availability of Online Payment Services:

    • Wormans Mill Dental Group offers online payment services to patients for the settlement of dental bills.
    • Our online payment platform is accessible 24/7, providing patients with flexibility in making payments at their convenience.
  2. Accepted Payment Methods:

    • Our online payment system accepts major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as determined by the dental office.
  3. Accessing the Online Payment Portal:

    • Patients can access the online payment portal through the Wormans Mill Dental Group website.
    • Upon accessing the portal, patients will be prompted to enter required information such as patient ID, invoice number, and payment amount to initiate the transaction.
  4. Security Measures:

    • We employ industry-standard security measures to protect patient financial information during online transactions.
    • Our online payment system utilizes encryption and other security protocols to safeguard sensitive data.
  5. Transaction Confirmation:

    • Patients will receive a confirmation email or notification upon successful completion of the payment transaction.
    • It is recommended that patients retain this confirmation for their records.
  6. Payment Verification and Reconciliation:

    • Payments made through the online portal will be verified and reconciled with the patient’s account in a timely manner.
    • Patients experiencing any issues or discrepancies with their payments should contact Wormans Mill Dental Group’s billing department for assistance.
  7. Refund Policy:

    • Refunds requested by patients will be handled in accordance with Wormans Mill Dental Group’s standard refund policy.
    • Refunds resulting from overpayments, billing errors, or cancellations will be processed promptly using the original payment method whenever possible.
  8. Privacy and Confidentiality:

    • Patient privacy and confidentiality are of utmost importance to us. All financial information provided during the online payment process will be treated with strict confidentiality.
  9. Policy Compliance:

    • Patients using our online payment services are expected to comply with the terms and conditions outlined in this policy.
    • Any misuse or fraudulent activity related to online payments will be subject to investigation and appropriate action.

Conclusion: By adhering to the guidelines outlined in this policy, patients can enjoy a convenient and secure online payment experience with Wormans Mill Dental Group. We remain committed to providing exceptional dental care and administrative services to our patients.

Policy Review: This policy will be reviewed periodically and updated as necessary to reflect changes in technology, regulations, or internal processes. Patients will be informed of any significant changes to the online payment policy through appropriate communication channels.